Account and Settings
Choose a help page in this topic.
- Find and change settingsFind settings with search, understand where preferences apply, and recognize controls that need saving.
- Profile and account settingsReview personal account information and settings available to you.
- Account detailsConfirm the active workspace, signed-in account, current CareMap runtime, and application version.
- Settings suggestionsUse the email activation and passkey cards at the top of Settings.
- Authentication settingsManage supported sign-in methods and account security.
- Verify your emailActivate your CareMap email address and recover from missing, expired, or replaced verification links.
- Add and manage passkeysCreate, rename, or remove a CareMap passkey and understand device support.
- Account sessionsReview active sign-ins, refresh this session, revoke other sessions, and sign out.
- Agent personalizationSave account instructions for ordinary Agent chats and understand how communication preferences take priority.
- Notification settings and reminder enrollmentCheck account enrollment, device permission, and delivery readiness for CareMap reminders.
- Set up browser remindersEnable, reconnect, or revoke CareMap reminders in a supported browser.
- Set up mobile and desktop remindersEnroll an installed app, test mobile push, and understand local reminder limits.
- Appearance settingsChoose a device theme, interface language, and optional navigation destinations.
- Visual EffectsChoose how CareMap presents Positive, Negative, and Neutral visual feedback.
- Accessibility settingsAdjust Guide text, motion, haptics, and automatic speech, and find related personal preferences.
- Personal Guide controlsChoose a player experience, navigation preferences, answer interactions, and action timing.
- Personal Guide presentationChoose personal Guide colors, presets, alignment, image size, and answer layouts.
- Personal Guide button imagesUse familiar Back, Next, and Complete images in Guide playback.
- Communication preferencesSave instructions for personalized Guide wording and understand credits, original responses, and offline limits.
- Voice ProfilesCreate, preview, edit, duplicate, and delete named cloud voices, and choose your default.
- Shelf ModeUse a simplified, account-wide shelf of Guides and understand how supporters can help curate it.
- Mobile and offline settingsManage downloaded Guide packages and check this device’s offline capabilities.
- Session Sync settings and saved changesRead local Guide session status, retry details, and the conditions for automatic synchronization.
- Account storage and AI creditsSee storage and AI credit information for the active workspace.
- Account LicensesReview the capabilities supplied by your active Licenses and inspect your License history.
- Manage personal subscriptionsChoose a Main plan, add optional Add-ons, and manage payments and renewal for your personal account.
- Import settings: link your MyGuide 11 accountLink a MyGuide 11 account, discover its Guides, and manage the connection used for conversion.
- Delete your accountRequest account deletion and understand the visible effect on your access.