Shelf Mode

Shelf Mode replaces ordinary navigation with My Guides: large Guide covers that you select to start playback. Use it for a simpler, predictable interface. The setting belongs to your account and reaches your other signed-in devices when they connect and refresh.

Turn it on or off

1. Open Settings > Accessibility > Shelf Mode.
2. Turn on Use Shelf Mode.
3. Select a Guide cover to play it.

While enabled, links to ordinary workspaces or authoring return to the Shelf. Only Guides currently in a Shelf row can open from this experience.

To open Settings, find Hold for Settings after the last row, or below the empty message. Hold the gear until its progress finishes. Keyboard or assistive technology activation opens it directly. No PIN is required. This opens the full Settings view, including account settings and sign-out.

To leave Shelf Mode, turn off Use Shelf Mode in the same Accessibility section. An effective Guardian can also change it through Manage Shelf on your profile.

Understand the rows

Only rows with available Guides appear:

• Scheduled is first: incomplete Guide schedules and assignments for today in this device's timezone, in time order. Completed, skipped, previous-day, future-day, and Form work is excluded. If one Guide has several occurrences today, the row shows it once for the earliest outstanding occurrence.
• Favorites contains your active, accessible Guide favorites. Folders, Forms, Courses, files, and templates do not appear here.
• From name rows contain Guides pinned by authorized supporters or your organizations. Rows follow contributor-name order; Staff from the same organization share its row.

The same Guide can appear in different rows. Use its Scheduled cover to start with that occurrence or assignment attached; a Favorite or contributed cover does not carry that scheduling context. A schedule or assignment alone does not guarantee access to the Guide.

Favorite and contributed Guides start in alphabetical order until reordered. Shelf covers have no add, remove, favorite, or authoring actions. Manage your Guide favorites in the normal experience, or ask an authorized contributor to manage their row.

Reorder Guides

You can reorder Favorites and contributed rows containing at least two Guides. Scheduled remains in time order.

• Touch or mouse: hold a cover still until dragging starts, move it left or right, then release to save. Moving before the hold completes scrolls instead. Press Escape during a drag to cancel it.
• Keyboard: focus a cover and press Shift+Space. Use Move selected Guide left or Move selected Guide right, then Done to save. Cancel or Escape discards the draft order.

If saving fails or the row changes elsewhere, review the current row, cancel any stale reorder draft, and try again after reconnecting.

Offline use and recovery

While signed in and online, CareMap automatically prepares eligible Favorite, contributed, scheduled, and assigned Guides, including some work beyond today's visible row. Downloads can use cellular or metered connections. Packages belong to the account and device; preparation on one device does not prepare another.

Open Settings > Mobile & Offline > Offline Packages to check readiness before disconnecting. Keep CareMap open while incomplete packages retry. A fresh Shelf load may need a connection even when Guide packages are saved; reconnect and select Try again if the Shelf cannot load.

For missing rows, check the Guide's availability and the supporter permission or Client assignment. One Staff member leaving does not remove the organization's shared row. Reconnect and bring CareMap to the foreground after remote changes. An empty Shelf still has the Settings gear.

Removing a pin does not necessarily erase a package if another access grant remains. Online reconciliation removes downloads after an access-denied or not-found result. Archiving prevents new preparation but may leave an existing download for someone who retains workspace access; remove that package explicitly when needed. Signing out clears the account's packages on that device. See Mobile and offline settings.