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Account and Settings

Account sessions

Review active sign-ins, refresh this session, revoke other sessions, and sign out.

A session represents a sign-in to your account. Use Settings > Account > Sessions to review active sessions, renew the current one, or end another session's access.

Review active sessions

The screen lists all active sessions for your signed-in account. Expired and revoked sessions are excluded. Each entry can show a device label, Last used time, expiration, and network label. The current session is marked Current and This device.

Device and network labels help distinguish entries but are not a precise physical-device or location inventory. A device can have more than one session, for example through separate sign-ins.

Renew the current session

Select Refresh session and wait for confirmation. CareMap renews the current sign-in and reloads account/workspace information. This does not renew sessions on other devices or restore an expired or revoked session. If this session is already unavailable, sign in again.

End another session

  1. Find an entry that is not marked Current.
  2. Select Revoke. This action takes effect without a second confirmation.
  3. Wait for the updated list and confirmation message.

Use Revoke others to end every active session except the one you are using. It is unavailable when there are no other active sessions.

Revoked sessions can no longer make authenticated requests; the affected device must sign in again when it next needs server access. Revoking a session does not delete your saved account or workspace content. It also does not remove the account's sign-in methods.

Sign out this device

The current session has no Revoke button. Use Sign out in Settings and confirm Sign out in the dialog. Normal sign-out clears this device's saved sign-in and account offline Guide packages. Save your work before signing out; prepare Guides for offline use again when needed after signing back in.

If a Guardian or administrator is using passthrough, the action is Exit passthrough instead; it returns to their original sign-in. Ending a Guardian designation does not replace reviewing and revoking existing account sessions.

Recover from a problem

For an unfamiliar session, revoke it and review Authentication settings. Removing a sign-in method alone does not end sessions that already exist.

If an action fails, check your connection and retry. Reopen Sessions if its list could not load. If CareMap returns to sign-in, authenticate again; refreshing cannot revive a revoked session.

A successful password reset ends all existing account sessions. QR sign-in creates a new session while keeping the original one active.