Import settings

The Import settings let you connect a MyGuide 11 account and convert its Guides into your personal CareMap workspace.

Connect a MyGuide 11 account

1. Open Settings, then select Import.
2. Under MyGuide 11, enter the source User ID and API key.
3. Select Link account.

CareMap verifies the credentials before saving the connection. A successful connection shows Linked, the connected user ID, and the available libraries and Guides. The API key field is cleared after the connection is saved.

To switch accounts or replace an expired key, enter a user ID and new API key, then select Verify and replace account. If verification fails, the existing working connection is not replaced.

Review available Guides

The Available guides section groups discovered Guides by their MyGuide 11 library and shows the conversion status for each one. Select Refresh libraries to check the source account again.

For any listed Guide, you can:

• select JSON to download the original Guide data without converting it;
• select Convert to start a CareMap conversion;
• watch the status and percentage while conversion is running;
• select Retry after a failed conversion; or
• select Open guide after a successful conversion.

Treat downloaded JSON as account content and store or share it appropriately.

Convert a Guide

Only one Guide can convert at a time for your account. While one conversion is queued or running, other conversion actions and account unlinking are unavailable.

CareMap creates successful imports in a MyGuide 11 folder in your personal workspace. Conversion brings across the supported Guide structure and media. Some legacy content or behavior may not have a direct CareMap equivalent; the final status reports when unsupported items were omitted. Open and review the converted Guide before assigning or sharing it.

After a successful conversion, the row offers Open guide instead of another Convert action.

Disconnect the source account

When no conversion is active, select Unlink account to remove the MyGuide 11 connection. Unlinking clears the discovered source libraries, but does not change Guides already imported into CareMap.

If import does not work

• If linking fails, confirm the MyGuide 11 user ID and API key, then try again.
• If libraries do not load, check your connection and select Refresh libraries. Reconnect if the source credentials have changed.
• If conversion fails, read the status message, correct the source problem when possible, and select Retry.
• If another Guide is converting, wait for it to finish before starting or retrying a different one.