Account storage and AI credits

CareMap shows the storage allowance and AI credit balance for your active workspace in Settings > Account.

Check a workspace's allowances

1. Switch to the personal or organization workspace you want to review.
2. Open Settings, then select Account.
3. Review AI credits and Storage for a personal workspace, or Organization AI credits and Organization storage for an organization workspace.

Changing the active workspace changes the usage shown. Your personal workspace usage is visible to you. Organization usage details are visible only to authorized organization Staff. Other organization members see Usage details unavailable instead.

Understand AI credits

AI credits available is the amount the workspace can use now for CareMap AI and knowledge processing. The card also shows:

• Granted: credits supplied for the current cycle;
• Permanent credits: credits that do not expire;
• Used: credits already spent; and
• Reserved: credits held for work that is still in progress.

The reset date applies to cycle credits. Permanent credits do not expire.

Understand storage

The storage card shows how much retained workspace data is used and, when the quota is available, the total Capacity and Remaining space. Its breakdown separates Authored content, Original assets, Generated data, and Activity. Uploads in progress appears while an upload is reserving space.

Storage capacity is the sum supplied by the workspace's active Licenses. A warning appears when little space remains or the workspace is over its allowance. Delete unneeded Library files or content to reduce usage.

If the information does not load

• Calculating means CareMap is still totaling retained data. Keep the page open while it updates.
• If storage or AI credits are temporarily unavailable, select Try again.
• If organization usage remains hidden, ask an authorized organization Staff member to review it.