Account and Settings
Voice Profiles
Create, preview, edit, duplicate, and delete named cloud voices, and choose your default.
A Voice Profile combines an administrator-approved Google Cloud Platform Voice with a name and cloud speech speed. Profiles follow your account across CareMap devices. Your default applies when a Guide lets the learner choose the voice.
Create and preview a profile
- Open Settings > Accessibility > Voice profiles.
- Select Add profile. At least one active, available Platform Voice is needed.
- Enter a unique Profile name of up to 100 characters and choose a Platform Voice.
- Choose Slow (0.80×), Normal (1.00×), or Fast (1.15×).
- Optionally select Use as my default cloud voice.
- Select Create profile.
Choosing a voice requests a sample at the currently selected speed. Changing only the speed does not request another sample. A sample that is preparing or unavailable does not prevent saving an otherwise valid profile.
After saving, select Preview on the row to hear its stored voice and speed. Preparing uncached Chirp 3 HD speech needs at least 3 available AI credits and enough to reserve the whole request. Completed characters accumulate at 3 credits per 100; leftovers carry forward. Cached replays have no synthesis charge. If a preview is still preparing, wait and try Preview again.
Manage saved profiles
- Edit: change the name, voice, or speed, then select Save profile.
- Duplicate: opens a new profile editor with copied choices and a suggested name. It creates the copy only after Create profile and does not copy default status automatically.
- Default: makes an available profile your account's default cloud voice.
- Delete: review the confirmation and select Delete profile.
A retired or unavailable voice remains visible on an existing profile. You can keep it while changing the profile's name or speed, but cannot newly select it for another profile. Preview and Default are unavailable for that voice. Choose an active voice to restore those actions. Legacy profiles may use an administrator-selected Google replacement when new speech is needed. Ready historical audio remains playable; a replacement is a different voice. An administrator can migrate selected profiles explicitly.
An administrator can revalidate or retire Platform Voices.
If the default is deleted or unusable, CareMap uses an available Platform Default at Normal speed, then device speech when no cloud default is available. It does not automatically choose another personal profile as the default.
Understand independent speech settings
Device speech rate under Accessibility > Speech controls device-generated speech. It does not change a Voice Profile's saved cloud speed.
When a Guide author selects a profile, its selection is copied into that Guide. Later profile edits or deletion do not change the Guide's authored voice. Change the Guide's Cloud voice if you have editing access and want to update it. See Guide cloud voice selection for authored choices and preparation, and speech playback for fallback.
Recover from a problem
Use Retry Voice Profiles after a loading error. Check the connection and retry a failed save; the editor keeps your draft. A failed deletion leaves the profile available to retry. If no active voice is available, profile creation is unavailable, but supported author audio or device speech can still be used.