For professionals

Facilitate the Interaction, Not the Paperwork

CareMap Pro protects professional capacity for the work only people can do—understanding another person's meaning, empowering voice, choice, and control, and facilitating meaningful human connection—while technology and AI support the work around it.

  1. Connect

    Facilitate an interaction that strengthens human connection.

  2. Understand

    Listen for the person's meaning, perspective, and internal experience.

  3. Share

    Preserve useful learning so support can become more consistent.

Every interaction influences what follows

Pathway to Person-Defined Outcomes

For people with lifelong conditions, many human connections involve paid supporters. Each interaction becomes part of the person's lived experience, shaping trust, self-expression, participation, relationships, and what a successful life means to them.

  1. Interactions with professionals

    Each moment can strengthen or weaken trust and understanding.

  2. Human connections

    Connection grows stronger or weaker through those interactions.

  3. Lived experiences

    Experiences accumulate across people, services, settings, and time.

  4. Person-Defined Outcomes

    Success as defined from the person's own perspective.

Person-defined outcomes influence the plans, supports, and professional interactions that follow.

Evidence before tools

Evidence-Based Tools for Human Interaction

GuideKit brings research-grounded methods and practical tools into the interaction in front of you. The examples below use synthetic content to show the workflow without exposing personal information.

Research foundation

Built around the realities of human interaction

The work draws on cognitive functioning, self-determination, visual and image-based communication, trauma-informed care, cognitive access, and related interaction research.

  • Everyday interactions
  • Uncomfortable conversations
  • High-stakes interactions
  • Crisis and trauma
  • Coping and recovery
PrepareFind relevant authorized information and begin with what matters before the interaction.

Preparation brief

Synthetic GuideKit example

Prepare
1Purpose of the interaction
2What matters today
3Helpful context

Find relevant authorized information and begin with what matters before the interaction.

BuildCreate and personalize Guides, templates, and reusable interaction supports.

Guide workspace

Synthetic GuideKit example

Build
1Sequence: Before we begin
2Page: What to expect
3Page: Your choices

Create and personalize Guides, templates, and reusable interaction supports.

PresentAdapt information, images, wording, sequencing, pacing, and response options.

Presentation controls

Synthetic GuideKit example

Present
1Plain language
2Spoken support
3One page at a time

Adapt information, images, wording, sequencing, pacing, and response options.

EngageUse Guides and cognitive supports to increase meaningful participation.

Interaction view

Synthetic GuideKit example

Engage
1Review together
2Pause when needed
3Let the person direct the pace

Use Guides and cognitive supports to increase meaningful participation.

ListenCapture responses, meaning, choices, and internal experiences in ways that fit the person.

Flexible responses

Synthetic GuideKit example

Listen
1Visual choice
2Spoken response
3Open response

Capture responses, meaning, choices, and internal experiences in ways that fit the person.

ShareContribute appropriate learning and reports to the person's CareMap Profile when permitted.

Permission review

Synthetic GuideKit example

Share
1Review what was learned
2Choose the right destination
3Confirm permission

Contribute appropriate learning and reports to the person's CareMap Profile when permitted.

MyGuide empowers the person. GuideKit equips the supporter.

Human practice stays human

The Proper Role of AI in Professional Practice

Professionals facilitate the human interaction. AI supports the work around it.

Professional Practice

Meaning, context, judgment, trust, and professional decisions remain in human hands.

  • Facilitate meaningful interactions
  • Listen for meaning and context
  • Exercise professional judgment
  • Build trust and human connection
  • Respond to nuance
  • Apply discipline-specific expertise
  • Empower voice, choice, and control
  • Make professional decisions

AI Support

AI can organize authorized information and reduce repetitive work around the interaction.

  • Find and organize authorized information
  • Summarize relevant records
  • Prepare for interactions
  • Create and adapt Guides
  • Navigate workflows
  • Assist with documentation
  • Support repetitive administrative tasks
  • Find training, tools, and professional resources

Personal AI Agent

Talk or text within your access and permissions.

One conversational surface can help a professional prepare, find authorized information, create and adapt Guides, navigate work, and organize follow-up.

AuthorizedWorkspace-awareKnowledge-aware
CareMap Agent
Help me prepare for today's interaction.
I can help organize the information you are authorized to use, identify the purpose of the interaction, and prepare a Guide you can review before meeting.

Responsible use

Technology should help preserve the person's meaning, voice, choice, and control while supporting—not substituting for—the professional judgment required to understand context and make decisions.

AI handles more of what technology can do so professionals have greater capacity for what only people can do.

One person. Different supporters. Shared understanding.

From Individual Skill to Shared Professional Practice

Strong interactions should not depend only on individual talent or on having a specialized professional available for every moment. Shared interaction practice can complement discipline-specific expertise and travel with the person across supporters.

Person-Centered Interaction Facilitation

A shared interaction practice for people with cognitive and communication challenges, centered on Connect, Understand, and Share.

Image-Based Interaction Framework

A research-grounded structure for cognitive access, interaction context, image-based questions, and flexible ways to respond.

GuideKit

Practical authoring and presentation tools that help professionals prepare, adapt, engage, listen, and share.

  • Family & natural support

    Continuity beyond paid services.

  • Clinician

    Discipline-specific expertise.

  • Employment professional

    Participation and employment support.

Person's CareMap Profile

Permission-based information and learning centered on the person.

  • Direct support professional

    Everyday support and observation.

  • Support coordinator

    Coordination across services.

  • Other authorized supporters

    Authorized review and follow-up.

Iterative

Each interaction can inform the next.

Collaborative

Understanding can travel across disciplines.

Preserved

Useful context does not have to disappear at a handoff.

Reinforced

What works can become part of shared practice.

CareMap Pro

Professional tools in one connected workspace

  • Professional workspace
  • GuideKit authoring and presentation tools
  • Personal AI agent
  • Professional content and libraries
  • Learning and professional-development resources
  • Permission-based CareMap Profile access

Access paths

  • Individual professional
  • Organization-sponsored professional
  • Organizational or system implementation

Protect capacity for the human work.

CareMap Pro protects, equips, and extends the part of professional practice that only another human can provide.