Course certificates

CareMap issues a certificate automatically when you complete a Course. References do not issue certificates.

Earn a certificate

1. Add the Course to Learn while your account has content-use access.
2. Complete every lesson and its required Quiz.
3. Pass the final exam if one is configured.
4. Open Learn > Certifications to review the issued certificate.

Without a final exam, completing the last lesson finishes the Course. Merely reaching 100% lesson progress does not finish a Course that still requires a final exam.

Your completed Course moves to Completed for review. If a certificate does not open automatically, look in Certifications or your own profile's Certificates tab. See Find certificates and their history.

Configure appearance and expiration

Authors need Course editing access and workspace authoring and storage.

1. Open Setup in the Course builder.
2. Choose the Accent color and Background.
3. Under Expiration, choose Never expires or an available duration.
4. Wait for Saved, then publish the intended Course release.

The certificate uses that release's appearance and expiration settings. Expiration is calculated from completion, not from enrollment. Publisher identity is supplied automatically.

Editing a Library draft or publishing another version does not extend an already issued certificate. For setup details, see Course setup and lessons.

Understand status and recorded details

• Valid: neither expired nor voided.
• Expired: the configured expiration has been reached.
• Voided: the owner permanently invalidated the certificate.

The certificate identifies the learner, Course, publisher, release version, issue date, expiration when applicable, and unique serial. Displayed learner and publisher names and the Catalog title can reflect later identity or listing changes. The completion's serial, release, dates, and appearance remain associated with that record.

Losing a License, removing an active Learn item, or replacing a Learn version does not by itself invalidate issued certificates. Existing records remain available to their owner. Permanent Catalog or account deletion is different and can remove them.

Use or renew a certificate

Export PDFs for a portable copy. A downloaded PDF cannot update itself; validate the serial to check the current status.

Recertify starts a fresh run of a completed Course, even before expiration. Completing it issues another certificate and keeps earlier certificates in history. It does not renew their dates.

Use Void your own certificate only for permanent invalidation. For viewing another person's records, see Certificates on profiles; profile browsing and serial validation have different access rules.