Organization Packages and Licenses

An organization License assigns a Package to that organization workspace. Each Package can supply capabilities, storage capacity, and monthly AI credits. Several active Packages combine to produce the workspace's effective grants.

Licensing does not replace organization membership, folder permissions, or other access rules. An account License applies only to the personal workspace; an organization License applies only to that organization workspace.

An organization can separately supply personal role Licenses to its Staff and Clients. Those assignments belong to the recipients' accounts and do not increase the organization workspace's allowance.

Review organization Licensing

Switch to the organization workspace, open Organization, then select Licensing. Owners and Manager Staff can review this read-only view. It shows:

• Effective grants, combined live across every active Package
• Storage capacity and Next-cycle AI credits supplied by those Packages
• Active License Package names, issue and expiration dates, sources, and grants
• Past Licenses, including expired and revoked history

Commercial terms are available to global administrators. Ordinary organization management access does not reveal the amounts or billing cadence; a dash in that column does not mean the License costs $0.

Select Refresh when the displayed state may be out of date. Search filters active and past rows without changing the combined Effective grants. Clear search before concluding that an assignment is missing.

Manage organization Licenses as an administrator

Global administrators open Admin > Access > Organizations, open the organization, then select Access > Licenses.

An organization can hold several active Packages, but the same Package cannot be active twice. Package grants resolve from the Package's live revision; the License form changes assignment terms, not the grant definition.

Use the focused guides for each task:

• Add Package to issue a workspace License.
• Correct terms to change an active direct License's amount, cadence, or expiration.
• Revoke and reissue to end an assignment or create a replacement while preserving its history.

Base Package Licenses are managed by the global Base Package configuration, so their rows do not offer correction or revocation controls.

Check storage and AI usage

The Licensing summary shows the capacity and next-cycle credits granted by Packages. Global administrators can compare those allowances with current usage in Admin > Access > Organizations > the organization > Overview. The storage card shows used, available, and categorized storage; the AI card shows the current cycle and permanent credit balances.

Issuing or reissuing a Package with monthly AI credits refreshes the current cycle's allocation. Editing Package grants changes the allowance used at the next reset rather than topping up the open cycle. Next-cycle AI credits therefore need not equal the balance available to spend now.

If an allowance or capability looks wrong, refresh Licensing, confirm the expected Package is active and unexpired, then check its source and grants. Ask a global administrator to correct or reissue the License when the workspace view does not offer those actions.