Search Library

Use Search Library to find accessible content throughout the selected Library source, including folders beyond the one currently open.

Search for an item

1. Open Library and check the source shown at the top.
2. Use Library sources to change sources if needed.
3. Enter part of the item's name in Search Library.
4. Select a result or use its actions menu.

Results are grouped as folders, Guides, Courses, Forms, templates, and files, with name ordering within each type. Location information helps distinguish similarly named items. The result actions still follow your normal permissions and the item's lifecycle.

Clear the search field to return to folder browsing. Workspace searches are remembered during the app session, so check for an existing query after switching workspaces.

What matches

For folders, Courses, Forms, templates, and files, search matches the item's name. Guide results can also match details such as description, audience, schedule text, and folder or source location.

Matching ignores letter case and looks for the text you entered as a continuous phrase. Try a shorter part of a name if several words together produce no result; it is not a separate keyword match for each word.

Library search does not search the full text of uploaded documents or return public help articles. Use the relevant Agent knowledge tools or Knowledge Base search for those tasks.

Source and permission boundaries

Results stay within the selected source and your accessible folders. Searching a shared Library does not reveal its owner's other private folders. An organization source does not search every organization you belong to.

Archived items can still appear in Library, with their restricted actions. A result is not a guarantee that the item is active or ready to run.

Filters and missing results

View Options filters also apply to search. If every match is hidden by type filters, No visible search results offers Reset filters. If some matches are visible, other types can still be hidden; check View Options to include them.

If no accessible item matches:

• Confirm the Library source.
• Shorten the query to a distinctive part of the name.
• Reset hidden type filters.
• Open the known folder directly.
• Refresh after recent creation, renaming, moving, restoration, or sharing.
• Ask an owner to confirm access if the item is still unavailable.

Processing readiness affects what you can do with a file; a name search is not proof that its contents are ready for knowledge search.